3M Health Information Systems and AWS Forge a Revolutionary Partnership to Advance Ambient Intelligence in Healthcare

3M and AWS Collaboration

In a transformative collaboration, 3M Health Information Systems (HIS) and Amazon Web Services (AWS) are joining forces to accelerate the innovation and adoption of 3M M*Modal’s groundbreaking ambient intelligence solutions. This strategic partnership harnesses the transformative power of AWS Machine Learning (ML) and generative AI services, propelling 3M HIS to new heights of clinical documentation excellence.

By harnessing the unparalleled capabilities of Amazon Bedrock, Amazon Comprehend Medical, and Amazon Transcribe Medical, 3M HIS aims to expedite, refine, and amplify the delivery of its ambient clinical documentation and virtual assistant solutions. This union empowers 3M to revolutionize the patient-physician experience, empowering clinicians with a seamless and of administrative tasks and allows them to fully dedicate their attention to patient care.

Leveraging AWS’s cutting-edge ML services, 3M HIS will elevate its conversational AI platform, trusted by over 300,000 clinicians worldwide. The enhanced platform will support cloud-based solutions such as 3M™ MModal Fluency Direct, a real-time speech recognition engine compatible with 250+ EHRs, and 3M™ MModal Fluency Align, a pioneering ambient clinical documentation solution.

With this partnership, 3M HIS aims to deliver responsible, supportive, and ML-infused clinical documentation and virtual assistant solutions seamlessly integrated into existing workflows. This empowers physicians with unprecedented control over information entered into patient health records, ensuring accuracy, completeness, and compliance.

The synergistic combination of 3M’s cloud-based clinical intelligence and AWS’s ML services will enable 3M’s ambient clinical documentation solutions to unobtrusively facilitate the complex task of patient interaction documentation, adhering to all applicable laws and guidelines. Together, they aim to deliver scalable, reliable, and valuable technology-powered solutions that bring tangible benefits to patients and physicians alike.

This collaboration builds on the remarkable success of 3M HIS in seamlessly integrating conversational AI and ambient intelligence into clinical documentation workflows through 3M Fluency Align. By harnessing the power of AWS, clinicians can effortlessly automate accurate, comprehensive, and structured notes within their EHRs, transforming this process into a scalable reality.

Leveraging the contextual understanding of 3M Fluency Align, clinicians can effortlessly capture the patient-physician conversation and harness available EHR data to generate quality-reviewed notes directly in the patient record, ready for physician review and approval. 3M HIS is unwavering in its commitment to transforming patient care delivery and elevating the overall healthcare experience.

“We are steadfast in our mission to create time to care,” affirmed Garri Garrison, President of 3M HIS. “The unparalleled innovation, security, and reliability of AWS accelerate our delivery of exceptional clinical documentation solutions. Our unwavering goal is to foster a superior, sustainable solution that empowers our clients to minimize administrative burdens and prioritize patient engagement. We eagerly anticipate collaborating with AWS to leverage their machine learning and generative AI services in scaling our 3M M*Modal conversational and ambient AI solutions.”

“We firmly believe that language holds the key to unlocking the highest form of intelligence, and that the strategic integration of AI in healthcare empowers our clinicians with remarkable capabilities,” said Dr. Shankar Sridharan, Consultant Paediatric Cardiologist and CCIO at Great Ormond Street Hospital in the UK. “3M M*Modal is an indispensable partner for us. Their ambient capabilities enable our doctors to focus on their core expertise – providing exceptional healthcare. By seamlessly integrating these solutions into clinical workflows, we are empowered to dedicate ourselves to direct patient care, enriching the overall healthcare experience.”

“Conversations between healthcare providers and patients are the cornerstone of diagnosis, treatment planning, and clinical documentation workflows,” explained Tehsin Syed, General Manager of Health AI at AWS. “This partnership between 3M HIS and AWS is a game-changer, unlocking unprecedented opportunities to advance conversational and ambient AI in healthcare. Together, we aim to create innovative solutions that empower clinicians with seamless and efficient tools, enabling them to deliver the highest quality of care to their patients.”

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